The Scripted Panic: Inside an Indian Call Center’s $10M Tech Support Scam
The phone rang at 3:17 AM. A robotic voice hissed: “Microsoft Security Alert! Your Social Security number is compromised!” I pressed record. For 43 minutes, “Raj” from “Windows Technical Department” performed a masterclass in psychological warfare—a scripted symphony of fear, urgency, and fabricated tech jargon designed to empty…